Website Privacy Policy Guidelines

Generaly Information

At Gunns, protecting our users' privacy and security is a top priority. For this reason, we have adopted the following policy to advise you of your choices regarding the use of your personal information online. This policy describes what types of information Gunns gathers about you, how we use it, under what circumstances we disclose it to third-parties and your rights to update or correct it.

This Policy applies to Gunns Limited. It does not apply to other companies' or organisations' website to which we link or link to us. You should carefully review the privacy policies of those websites in order to determine how they treat your personal information.

Information Collected

When you look at this website, our Internet Service Provider makes a record of your visit and logs generic information on users. Gunns gathers this generic information with respect to the number of unique visitors, the frequency with which they visit and the areas on the website they visit the most. These statistics are only used in aggregate format, that is, Gunns reviews the information on a collective basis, in summary form, rather than on an individual basis. This data assists Gunns in determining the extent to which our customers use certain parts of our website, which in turn enables us to make it as appealing as possible.

If you use one of our email enquiry feedback forms, Gunns collects your information to answer your enquiry. Information collected (this may change from time to time) consists of:
ˇ name*
ˇ position title
ˇ company name*
ˇ type of business
ˇ email address*
ˇ website address
ˇ street address
ˇ suburb*
ˇ state*
ˇ postcode/zip
ˇ country*
ˇ telephone number
ˇ facsimile number
ˇ enquiry/comments*

* denotes required information. If you do not fill in this information, then your enquiry will not be processed.

If you fill in the Specifiers/Sales enquiry form, your feedback is sent to hardwood@gunnswa.com.au, if you fill in the General enquiry form, your feedback is sent to pr@gunnswa.com.au. Your enquiry will either be responded to by post or email communication, depending on your particular enquiry. Your information is placed on a database for future mailouts performed by Gunns, either electronically and/or via the post. These communications are sent to you directly by Gunns and we do not share your personally identifiable information with any third parties in connection to the mailout.

You can decline to receive these mailouts by unsubscribing either by contacting the Timber Marketing & Sales department at Gunns on +61 8 9351 6222 or via completing the General enquiry form and writing 'unsubscribe' in the comment box.

Your information is not sent to any third party; it will only be sent to one of our distributors (see the Distributors section of this website for a list of them), should they be able to provide you with samples and/or further information.

Disclosure Exception

Not withstanding the above policies, we reserve the right to disclose your personal information to appropriate third-parties if we are required to do so by law or we believe that such action is necessary:
ˇ to comply with legal process such as a search warrant, subpoena, or court order'
ˇ to protect the company's rights and property;
ˇ to investigate reports of users sending material using a false email address or users sending harassing, threatening or abusive messages;
ˇ during emergencies, such as when we believe someone's physical safety is at risk.

Your Control Over Your Personal Information

At any time, you can change your choices you have previously made as to the use of your personal information. Every communication Gunns sends you electronically will clearly contain "unsubscribe" details which will allow you to withdraw your permission for future mailings. Alternatively, you can contact the Timber Marketing & Sales team on +61 8 9351 6222 or via email to hardwood@gunnswa.com.au. Changes will be honoured as soon as technically feasible, usually about 7-14 days after receipt.

Editing Your Profile

If you deem our contact details for you are incorrect, please email your new details to hardwood@gunnswa.com.au.

Changes to the Privacy Policy

Gunns will occasionally update this Privacy Policy in response to changing business circumstances and legal developments. When Gunns posts changes to this Policy on how it uses your personally identifiable information, Gunns will prominently post such changes prior to implementing the change. Gunns encourages you to periodically review this Policy to be informed of how we are protecting your information.

Other Information

Gunns endeavours to protect your privacy. Even the best Policy, cannot protect your online privacy and security in all circumstances and that email is an inherently insecure form of communication.

Site Disclaimer/Terms of Use

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Site maintained by:  hardwood@gunnswa.com.au